Leon Jewelers Privacy Policy
Leon Jewelers adheres to the highest ethical standards when handling customer information.
Last updated: August 2016
Privacy Notice
Thank you for visiting Leon Jewelers. We want you to know that your privacy is important to us. Our customer’s interests are at the heart of everything we do and we strive to ensure your experience with Leon Jewelers is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect your privacy by maintaining the security of the personal information you provide to us. This notice is our Privacy Policy, and the information below is aimed to inform you of what type of information we collect, why we collect it, and how we use the information we collect in a careful and sensible manner. This Privacy Policy is incorporated into our Terms of Service. Furthermore, by visiting leonjewelers.com or interacting with Leon Jewelers in any other way, you are accepting the practices described in this privacy notice, including any changes or updates. Occasionally, we may offer you special features, functionality, offers, activities, or events subject to additional or different privacy rules, which we will disclose to you in connection with those opportunities. We know that you care how information about you is used and shared and we appreciate your trust.
When you submit your personal information to us, you are giving Leon Jewelers consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you would like to speak to a customer service representative, please contact us via telephone at (305)229-0066 or via e-mail at privacy@leonjewelers.com.
Collection and Use of Information
General. The information we learn from customers helps us personalize and continually improve your experience. In general, you can browse our website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via e-mail, over the telephone, etc.). For purposes of this Privacy Policy, Personal information means any information that may be used to identify an individual including, but not limited to, a first and last name, home, billing, or other physical address, or email address, as well as any information associated with the same. In addition to your personal information, we may collect information concerning your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information
you provide to us over time and we may combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties. We use this information for purposes described below, which include responding to your requests and inquiries, customizing future shopping for you, improving our stores and inventory, and communicating with you.
Use of Your Personal Information
We may use the information we collect about you to:
• Facilitateyourpurchasesandprovidetheservicesyourequest;
- Confirm and track your order;
- Respond to your inquiries and requests;
- Compare and review your personal information for errors,omissions,and accuracy;
- Prevent and detect fraud or abuse;
- Improve our website,service,product offerings,marketing and promotional efforts, and overall customer experience;
- Identify your product and service preferences;
- Understand our customer demographics,preferences,interests,and behavior;and
- Contact you (viae-mail,postalmail,or telephone)regarding products and services (of Leon Jewelers).“Send this Product to a Friend” and “Refer a Friend” Features. Using a Leon Jewelers form, you can refer a friend to leonjewelers.com or send them product information. In such case, you and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that Leon Jewelers send them an e-mail. The information we collect about you and your friend will not be used in anyway other than as described in this Privacy Policy.
- Personal Information that we May Share with Others
- Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
- In certain circumstances, we may share your personal information with trusted partners.
• Third-Party Service Providers. We employ trusted third-party service providers to perform certain services on our behalf. Examples include shipping, payment processing, data storage/management, webhosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) authorized by Leon Jewelers.
• Special Events/Promotional Offers. If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), Leon Jewelers may share your personal information with those organizations participating in the applicable event. Unless we tell you otherwise in relation to the special event, these third parties do not use your information for any other purpose other than to manage the event. We may authorize trusted partners to send you information about products and services that may be of interest to you.
• Partners. Leon Jewelers may provide information to carefully selected partners. In such cases, we might share and/or cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you, such as financing services for purchasing Leon Jewelers products. Our advertising partners may use the information we provide to them in combination with their existing information to provide you with more relevant advertising. You may opt out of receiving personalized advertisements from many advertising companies by visiting http://www.networkadvertising.org/choices/ and http://www.aboutads.info/choices/.
• Compliance with Law and Fraud Protection. We may, and you authorize us to, use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
• Business Transfer. Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of Leon Jewelers.
Anonymous Information. We may create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use these records for internal purposes, such as analyzing usage patterns so that we may enhance our services, and we also reserve the right to use and disclose any information in such records at our discretion.
Comments. We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.
Information Automatically Collected and Other Uses of Your Information
We automatically collect and analyze certain types of information whenever you interact with us. For example, when you visit leonjewelers.com, Leon Jewelers collects your Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like “top sellers”; the full Uniform Resource Locator (URL) clickstream to, through, and from, our website, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call us. We collect such information to, among other things, help diagnose problems with our servers, administer and tune the operation of the website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our website. This information may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.
In some instances, Leon Jewelers may use browser data such as cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information. We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services, and to customize your shopping experience. Examples of the type of information that we collect through these collection devices, includes: total visitors to the website, pages viewed, unique visitors, time spent on our Website and on certain web pages, etc. We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the use of the website or interaction with advertisements that appear on the website.
If you download or use apps created by Leon Jewelers for use on mobile devices, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the website.
International Transfers
Information collected on this Website may be stored and processed in the United States or any other country in which Leon Jewelers or its affiliates, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country. By using the Website and providing personal information to us, you consent to any such transfer of information outside of your country. Be advised that personal information may be made available, without your knowledge, to the United States government or its agencies, or those of governments in any other country where we or our service providers store or process personal information, under a lawful order made in that country.
Children under 13
Leon Jewelers does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at http://www.ftc.gov/ for tips on protecting children's privacy online.
Links
Our website may provide links to other third-party websites, which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) websites.
Security
Leon Jewelers is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
Accessing and Updating Your Information
If the personally identifiable information Leon Jewelers has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to privacy@leonjewelers.com or contact one of our diamond and jewelry consultants at (305) 229-0066.
Choice/Opt-Out
We want to communicate with you only if you want to continue to hear from us.
To opt out of receiving email promotions that we send you: (1) select "unsubscribe" on our subscription status page and enter the requested information or follow the unsubscribe instructions in any of our promotional e-mails; or (2) write to Customer Service at 9666 SW 24th Street, Miami, FL 33165 (a "postal request"). To opt out of telephone promotions, you can tell us when we call you or you can send us a postal request. To opt out of postal mail promotions, please send us a postal request.
Opting out of communication with us does not affect our communications with you via telephone or e-mail related to your orders with us. It also does not affect our use of your non-personally identifiable information.
Important Conditions of Use, Notices, and Revisions
If you choose to visit leonjewelers.com or interact with Leon Jewelers in any other way, your visit and interaction and any dispute or claim over privacy is subject to this notice and our conditions of use, including limitations on damages, resolution of disputes, and the condition that customers hereby agree to submit themselves to the jurisdiction of the Florida Courts (State or Federal) over such disputes or claims, and agree that Florida law shall be applicable and Miami-Dade County shall be the exclusive venue for any such dispute or claim. If you have any concern about privacy at Leon Jewelers, please contact us with a thorough description and we will try to resolve it. Leon Jewelers may update this Privacy Policy from time to time. When a revision is made, we will revise the "last updated" date at the top of this page. We encourage you to check the “last updated” date of our Privacy Policy each time you visit leonjewelers.com for any updates or changes. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account.